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All Plumbcity trading centres are OPEN for business – please see opening times below

Coronavirus (Covid-19) Statement – click for more info

Plumbcity is OPEN to serve our valued customers. We look forward to helping you and your business.
Let’s help keep safe together.

Opening Hours (ALL PLUMBCITY LOCATIONS CLOSED MAY 3rd BANK HOLIDAY):
Plumbcity Chelmsford / Ipswich / Stevenage / Sudbury
Opening Hours: Mon-Fri: 7am-5pm
Sat: 8am-12pm

All other Plumbcity locations
Opening Hours: Mon-Fri: 7.30am-5pmSat: 8am-12pm

We ask everyone who visits our branches or receives a delivery from us to work together to ensure all measures are followed to keep everyone safe.

Please help us follow current safety guidelines when visiting us. Always maintain safe social distancing, sanitise your hands regularly and wear a face covering over your nose and mouth to help prevent transfer of germs.

Please note – contact us before entering any of our stores if there are any reasons you are exempt from wearing a face covering. This will allow us to accommodate your requirements and minimise any possible germ transfer risk to our staff and customers.


Plumbcity bathroom showrooms are OPEN
Our showrooms are open. You will need to book an appointment BEFORE visiting any of our showrooms.

Offering a safe environment in which to design your dream bathroom and to get your project moving again.

Contact your local Plumbcity for more information BEFORE visiting our showrooms:
Pre-booked design consultation appointments available
Initial browsing visit appointments available

Bathroom showroom appointment information


Bathroom showroom virtual design service
Some Plumbcity locations can offer you a FREE, no-obligation bathroom design consultation. Available directly in our showrooms or over the phone. Contact your local Plumbcity for more information.


To call any of our branches from your mobile please use CLICK2CALL

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For a list of branch contact details if dialling from a landline please use the Plumbcity Branch Finder

Landline Contact Details


If you require a specific product you can contact us through our Call & Collect Product Enquiry section

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For all other enquiries you can message any of our Plumbcity branches and Head Office directly using the contact form below.

Please select your local branch*:

Your name*:

Your email address*:

Your Contact Number*:

Your message*:

Opening Hours (ALL PLUMBCITY LOCATIONS CLOSED MAY 3rd BANK HOLIDAY):
Plumbcity Chelmsford / Ipswich / Stevenage / Sudbury
Opening Hours: Mon-Fri: 7am-5pm
Sat: 8am-12pm

All other Plumbcity locations
Opening Hours: Mon-Fri: 7.30am-5pmSat: 8am-12pm


Plumbcity Customer Credit Control
email: credit.control@plumbcity.com
T: 01206 870270

Credit Control Opening Hours: Mon-Fri: 8.00am – 5.00pm

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Plumbcity Payment Enquiries
email: payments@ukps.com
T: 01925 924290

Payment Enquiries Opening Hours: Mon-Fri: 8.45am – 5.00pm

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Plumbcity Service Centre
Unit 7 Commerce Way, Whitehall Ind Estate,Colchester, Essex, CO2 8HR
T: 01206 481645

Opening Hours: Mon-Fri: 8.00am – 5.00pm

Click2call LogoCALL PLUMBCITY SERVICE CENTRE


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